Communication digital

Les secrets d’un Community management

décembre 11, 2019

This week, dedicated to community managers, has allowed us to publish 17 articles on this profession: decryptions to better understand the daily life of the CM, practical tools to work better, interviews of community managers … You will find all the links to these articles below.

Community managers are honored on the BDM. Credits: iStock / Lightcome
The partners of the special community management week

To achieve all this content, we have teamed up with community management specialists. Their solutions support CMs throughout their career, from training – with IFOCOP – to daily work, with Iconosquare, Visibrain, Botnation and Stellar.
IFOCOP: the specialist in tertiary vocational training for adults. The institute offers training to become a community manager.
Iconosquare: the tool to decrypt the performance of your social networks. A referral service for those working on Facebook and Instagram.
Visibrain: the platform for monitoring social networks. An indispensable tool to protect the reputation of your brand and anticipate risks.
Botnation: the specialist of chatbot creation. An effective lever to improve your business through conversational marketing.
Stellar: The tool helps you to detect authentic influencers, monitor their posts and stories, and measure the impact of your collaborations.

A big thank you to our partners for their dedication!
All articles of the week special community management

Decryptions made with our partners

With our partners, we have designed several background decryptions.
Community management: return on 10 years of evolution, with IFOCOP
How to evaluate the severity of a crisis on social networks, with Visibrain
Chatbots: risk or opportunity for customer relationship, with Botnation
How to analyze and follow influencers’ accounts, with Stellar
How to get good results on Facebook and Instagram, with Iconosquare
The results of our study on community managers

We conducted a study, with Camille Alloing (teacher-researcher at the University of Poitiers) and Julien Pierre (teacher-researcher at the Audencia Business School of Nantes), to better understand the issues of community managers.
How to generate engagement on social networks
Incivilities and insults on social networks: how to react?
Community management: how to measure your performance
The difficulties faced by community managers on a daily basis
How community managers use emojis
Our selection of job offers and training for community managers

If you are looking for a job or training, we have thought of you.
Cdiscount, KPMG and Ellisphere recruit CDI community managers
5 trainings to communicate on social networks
Our game and our contest for community managers

A quiz to test your knowledge of social networks and a contest, allowing you to win 5 books on community management.
BDM / quiz: test your knowledge of social networks
5 books to win on community management
Our content and interviews to learn more about this job

If you wish to orient yourself towards this profession, we have also thought of you! We interviewed social network professionals, they explained their daily lives and the skills required to perform this job. Discover also the strategy put in place by the Ministry of Europe and Foreign Affairs.
How to become a community manager
The daily life of community managers
The Quai d’Orsay community management
We hope that the content produced during this special week community management will have allowed you to better know this profession and better exercise it.